Privacy Policy

At Mahi Resort, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

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1. Information We Collect

When you book or contact us via the Website (or directly), we may collect the following personal information:

• Name, email address, phone number, postal address, nationality, identification details (if required).

• Booking and stay details: dates of stay, number of guests, preferences, special requests.

• Payment information (as required for booking).

• Any other information you choose to provide (e.g. dietary preferences, special services, feedback).

• Automatically collected data when you use the Website: IP address, browser type, device information, pages visited, time spent on site, date/time of access.

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2. Purpose of Collection & Use

We use personal data for:

• Processing bookings, confirmations, payments, and providing services.

• Communicating with you about bookings, offers, updates, or customer service.

• Improving our services, website experience, and internal reporting.

• Fulfilling legal or regulatory obligations, where applicable.
   

3. Disclosure of Information

• We do not sell or rent your personal data to third parties.

• We may share your data with authorized third-parties or service providers (e.g. payment gateways, travel agents, third-party vendors) only to the extent necessary to fulfil services.

• We may disclose personal information if required to comply with law enforcement or legal obligations.
   

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure, we cannot guarantee absolute security.

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5. Your Rights

Depending on applicable laws, you may have the right to:​

• Request access to the personal data we hold about you.

• Request correction or deletion of your personal data.

• Object to or restrict processing under certain conditions.

• Withdraw consent (where processing is based on consent).
   

If you wish to exercise any of these rights, or have questions about your data, reach out to us via the contact information on our website.

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6. Cookies and Tracking

Our Website may use cookies or similar tracking technologies to collect usage data, to improve the user experience, and to analyse site traffic.
You may control or disable cookies via your browser settings — though this may affect certain features of the Website.

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7. Changes to Privacy Policy

We reserve the right to update this Privacy Policy. When we do, we will revise the “Last Updated” date and post the new policy on the Website. Continued use of the Website after changes indicates acceptance of the updated Policy.

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8. Contact Information

If you have any concerns or questions about this Privacy Policy or your personal data, please contact:

Mahi Resort
Email: info@mahiwatergateresort.com
Phone: (+91) 8980013010
Postal Address: www.mahiresort.com